04/25/2006 05/11/2006 (Revised) Sony Corporation Sony Marketing (Japan) Inc. Sony EMCS Corporation Thank you for your continued interest in Sony products. Sony has recently discovered a problem in the Sony Cyber-shot DSC-H2 digital still camera where SanDisk Memory Stick PRO Duo media may not be recognized. We take care of your unit with the serial number as identified below by any of the following three methods. Please contact the customer support center indicated at the end of this notice. We pick up the affected DSC-H2 by courier service and update the unit. If you desire, you can update the units with a Memory Stick that contains update file by yourselves. Please contact the customer support center indicated at the end of this notice to receive the Memory Stick. We will provide with such service from May 11th. 2006. We will provide with download service of update file from May 11th. 2006. We at Sony apologize for any inconvenience this issue causes you, and hope you understand that Sony is taking this action as part of our ongoing effort to maintain excellent product quality. [ Applicable model information ] Model name: Cyber-shot DSC-H2 Serial number range: 3010001   to   3011350. Model name and serial number are located on the sticker attached to the bottom of the camera. Some units may be improved though they are in the serial number range.   Question and update request should be directed to: [ Contact ] Contact in Japan Sony DI Call Center Toll-free number: 0 1 2 0 - 6 6 9 - 6 1 6 (accessible from cellular/PHS phones) Opening hours: Monday through Friday - 9:00 to 18:00 Saturday, Sunday and Holidays - 9:00 to 17:00 (Except for year-end/new year holidays) Contact outside Japan Please contact a nearest Sony service center written on the backside of warranty card. * Private information control policy Personal information, such as your name and/or mailing address, provided to the contact above shall be kept and used by companies making this announcement only for providing with services mentioned herein or related thereto. Such companies as set forth above may disclose your personal information to the subcontractors for such services under the conditions that such subcontractors shall keep, use and erase the information in the same way as such companies do.