Before you contact our customer center to ask for any technical support for Sony Image Data Suite, please check and keep the following information ready at hand.

About your product and Sony Image Data Suite: Model name (shown on the sticker attached to the product) ex. DSLR-A700 Specific symptom (error message, etc.) Versions of each software of Sony Image Data Suite     About your computer: Manufacturer Model name RAM OS and its version Free space in the hard disk     How to check the basic information of your computer Refer to the procedure below for the basic information of your computer. In Windows Vista(R) Click [Start], right-click [Computer], then select [Properties]. In Windows(R) XP Click [Start], right-click [My Computer], then select [Properties]. To check more detailed information, select [Start] -> [All Programs] -> [Accessories] -> [System Tools] -> [System Information].