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When I connect my Handycam to my PC after installing the USB driver, a comfirmation of digital signature message appears. |
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For Windows 2000, click 'Yes'; for Windows XP, click 'Continue'. If you click any other option, the installation may be altered. In this case, disconnect the Handycam, remove the driver and restart the installation process. |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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Neither 'Automatic Video Producer' nor 'Copy the recorded video to Video CD' are displayed in Picture Package Menu. |
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To use 'Automatic Video Producer'(Picture Package Auto Video) or 'Copy the recorded video to VideoCD'(Picture Package VCD Maker) your Handycam must be connected via a USB or i.LINK cable.
Note: These functions are not available with Cyber-shot models. |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7) |
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How do I disable Picture Package Menu from launching automatically when I connect my camera? |
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Picture Package Menu is automatically launched and copying is automatically started when a Memory Stick is recognized.
To disable Picture Package Menu from launching automatically, run Picture Package Menu, go to Settings and uncheck 'Launch Automatically'. To disable automatic copying to Memory Stick, run Picture Package Menu and click Capture Automatically. From here. click 'Settings' and uncheck 'Launch Automatically.' |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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Videos won't play in Picture Package Viewer. |
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Windows Media Player 7 or a higher version must be installed to play videos. |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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The movie thumbnails in the Picture Package Viewer thumbnail view are black. I have ImageMixer 1.5 installed on my computer. |
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This problem can be fixed by updating Imagemixer. Click here to go to the ImageMixer update page. |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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The Video created in Picture Package Auto Video has breaks in the audio or video. |
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ULaunch the USB Streaming Tool and move the image quality adjustment slider to the left. This may solve the problem. (To launch the USB Streaming Tool, click Start - Program - Picture Package - Handycam Tools - USB Streaming Tool.)
If your PC has any of the processors below, the process above may not solve this problem.
Windows XP: Intel Celeron 1.0GHz or below, AMD Duron 1.3GHz or below, Transmeta Crusoe equipped.
Windows Me: AMD Duron 700MHz or below
Note: Listed above are examples only. We do not guarantee operation in other environments, in addition to those above. |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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How long a video can I capture to use as contents in Picture Package Auto Video? |
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You can capture a maximum 60 minutes of video. Then automatically extract the video and apply effects. Also, when the capacity of the hard disk becomes less than 800MB or no image is captured for over 10 minutes, the capturing process will be stopped. |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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How much hard disk capacity do I need for capturing videos with Picture Package Auto Video? |
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Depending on the capture environment, approximately 4GB of hard disk is required for 10 minutes of capturing. |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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I can't click the 'Start' button in Picture Package Auto Video and no error message appears... |
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Please check if a tape is inserted in your camera. |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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The sample videos won't play in Picture Package Auto Video/Auto Slide... |
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The sample videos won't play unless Windows Media Player 7.1 or later is installed on your PC. In this case, please install Windows Media Player 7.1 or later.
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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What is the output format of Picture Package Auto Video/Auto Slide?
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Picture Package Auto Video:
DV-AVI (When capturing via i.LINK and outputting to DV Tape or hard disk.)
MPEG-1 (All others, including when capturing via i.LINK and outputting to Video CD.)
Picture Package Auto Slide:
MPEG-1 (When outputting to Video CD or hard disk.) |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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The Video CD created in Picture Package Auto Video/Auto Slide is low in quality... |
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The quality will not be as good as DVD.
MPEG-1 compression is used for creating Video CDs. Some images may show block noise, but this is normal. |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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What is the maximum length Video CD I can create with Picture Package Auto Video? |
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A video the same length as the music will be created. However, if music with a duration of more than 10 minutes is set, the track will fade out after 10 minutes. |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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In the Picture Package Auto Video/Auto Slide Options there are settings for 'Temporary file folder' and 'Target folder.' What is the difference? |
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"The Temporary Folder stores the captured data until it can be permanently stored in the Target Folder. As operations are completed, the data saved in the Temporary Folder is deleted.
The Target folder is the directory where captured videos are saved." |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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I can't seem to to import audio from a music CD with Picture Package Auto Video/Auto Slide... |
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Some external USB/i.LINK CD drives may not be compatible with this function. |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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What file format is used in CD-R created with Picture Package CD Backup? |
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The selected images will be saved as is directly to the root folder of the CD-R. Hoever, if any of the selected files have the same name, they will be renamed when saved. |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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Which Handycams are compatible with Picture Package VCD Maker? |
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A Handycam with a Video CD creation function is required to use Picture Package
VCD Maker. |
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(Ver.1.0/1.1/1.2/1.5/1.6/1.7/1.8) |
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I cannot play back or display movies or still images. |
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You can play back or display movies or still images shot with Cyber-shots that comes with Picture Package Movie Player. |
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(Ver.1.2) |
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I cannot play back in double size. |
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Resolution settings of your computer display is below 800x 600 pixels.
Increase computer display resolution. |
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(Ver.1.2) |
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I cannot play back images normally. |
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By upgrading graphic board driver of your computer, you may be able to play back image normally.
For details of graphic drivers, contact your computer manufacturer, etc. |
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(Ver.1.2) |
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Can I change the BGM of Digital Camera slideshow? |
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Digital Camera features 4 preset music.
You can replace music using Picture Package Music Transfer. |
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(Ver.1.2/1.6) |
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Can I create a BGM using a software other than Picture Package Music Transfer? |
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BGM of Music Transfer employs exclusive format. You cannot create a BGM using other software than Picture Package Music Transfer. |
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(Ver.1.2/1.6) |
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Music Transfer does not recognize my camera. |
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Re-connect the camera and computer with an USB cable with Memory Sticks
detached.
Still, Music Transfer does not recognize camera, you need to format the BGM in your camera (formatting the writing area for BGM).
When BGM format is done, music saved in your camara will be deleted. |
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(Ver.1.2/1.6) |
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What's the type of music Music Transfer can transfer? |
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Music CD and MP3. |
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(Ver.1.2/1.6) |
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A slideshow BGM I created stops in the middle of the slideshow. |
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Maximum length of a slideshow BGM is 3 minutes. Music more than 3 minutes long will be automatically cut at 3-minute period. |
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(Ver.1.2/1.6) |
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I have done BGM format and lost slideshow BGM. Can I reset to the factory default? |
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You can restore preset music in Picture Package Music Transfer. |
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(Ver.1.2/1.6) |
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I use a Macintosh. Can I reset slideshow BGM to the factory default? |
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For Macintosh, Music Transfer only is available.
You can restore preset music in Picture Package Music Transfer. |
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(Ver.1.2/1.6) |
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