A5.

The installation procedure differs among the versions of PMB. For PMB Ver.3.2.00 or later You can install your PMB on Windows Vista® 64-bit edition / Windows® 7 64-bit edition.(*1) For PMB Ver.2.1.03- 3.1.00 Install your PMB on Windows Vista® 64-bit edition / Windows® 7 64-bit edition first, then update it to Ver.3.2.00 or later.(*1) For PMB Ver.2.1.02 or older Install your PMB using [PMB Installer for Vista 64-bit], then update it to Ver.3.2.00 or later.(*1)(*2) If you installed PMB Ver.2.1.02 or older without using [PMB Installer for Vista 64-bit] and found trouble, try the following solution. For Windows Vista® 64-bit edition When starting up the OS, press the F8 key to display [Advanced Boot Options], then select [Safe Mode] to boot. When the OS starts up, delete the following file. C:\Windows\SysWOW64\drivers\PxHelp20.sys (This is an example when the OS is installed on the drive C.) Restart the OS. An optical disc drive icon may disappear from [Computer]. Update PMB to Ver.3.2.00 or later(*2) and restart the OS. The missing drive icon will be displayed again. For Windows® 7 64-bit edition When starting up the OS, press the F8 key to display [Advanced Boot Options]. Select [Last Known Good Configuration (advanced)] to boot. When the OS starts up, install PMB using [PMB Installer for Vista 64-bit], then update it to Ver.3.2.00 or later.(*2) (*1) It operates in the 32-bit compatibility mode. (*2) Refer to the support website of your local area for downloading the program.

A4.

If you have installed more than one version of PMB, please install the newer version over the older version again. If you install PMB Ver.5.0 or later over the older version, the following functions will be deleted. Adding "Favorite" marks to images Image Export Tool in PMB Ver.3.0.02 Playlist Disc Creation Highlight index for expanded videos Deleting images from the HDD or the internal memory in the camcorder Converting an AVCHD™ disc to a DVD-Video disc with Video Disc Copier Exporting videos to a tape in the DV/HDV camcorder Please check the following folder. \Program Files\CommonFiles\InstallShield\Professional\RunTime If there is the [11] folder under the [RunTime] folder, rename the [RunTime] folder (e.g. to [RunTime_backup]), and try installing again. If the problem persists, restore the folder name to [RunTime] again, rename the [11] folder in the [RunTime] folder, and then try again. After the installation is completed, it is recommended to restore the folder name.(*) (*) You may need to rename the folder again when uninstalling PMB.

A3.

If the installation wizard stops at the [Confirm camera connection] window, please check if the connected camera is in the USB connection mode. When connecting the camcorder, you need to select the appropriate connection mode on the LCD screen of the camcorder. When connecting the Digital Still Camera DSC-G1, press the CONNECT button on the Cyber-shot® Station Cradle. (*) It may take about 20 to 30 minutes to complete the installation. Even if it looks that the computer is not responding during the installation, please wait for a while as the installation process may be proceeding in the background.

A2.

If PMB Ver.5.0 or later is installed in your computer, you do not need to install the older version. By connecting your new product to your computer with the USB cable, the necessary functions will be added to PMB. If the version of installed PMB is older than Ver.5.0, functions will be added by installing the different version. Please install the older version first, and then overwrite it with the newer version. (*) If you install PMB Ver.5.0 or later over the older version, the following functions will be deleted. Adding "Favorite" marks to images Image Export Tool in PMB Ver.3.0.02 Playlist Disc Creation Highlight index for expanded videos Deleting images from the HDD or the internal memory in the camcorder Converting an AVCHD™ disc to a DVD-Video disc with Video Disc Copier Creating a DVD-Video disc with still images Exporting videos to a tape in the DV/HDV camcorder To check the version of your PMB, click here

A1.	To check the version of your PMB, click here

A5.	This message may appear if the version of Internet Explorer is 8 and the security software "Trend Micro Internet Security 2010" is used. For details, please refer to the Trend Micro website.

A4.

If [USB CONNECT] is selected on the [USB SELECT] screen of the camcorder without inserting a Memory Stick Duo, the message "Unable to retrieve the management information." may appear. In this case, please disconnect the camcorder from the computer and connect it again after inserting a Memory Stick Duo containing recorded images. Alternatively, select the media containing recorded images on the [USB SELECT] screen. This message may also appear if image database files are damaged or not created in the Memory Stick Duo. In this case, please insert the Memory Stick Duo to the camcorder, and create or recover the image database files.

A3.	Use PMB to play back the recorded videos.

A2.	Registering the network folders is not supported depending on the version of PMB. Please update PMB to the latest version.

A1.	PMB can play back only the video format supported by the camera which bundles the software. Also check <here> for information on the computer environment.

A5.	If you use the computer equipped with a drive to create a Blu-ray disc, the function to create a Blu-ray disc can be added to PMB supplied with the camera which supports AVCHD™ recording. For details, please refer to this page.

A4.

If the disc is not finalized, please finalize it with the camcorder. If the disc is inserted in the camcorder connected to the computer via USB, please eject the disc from the camcorder and insert it again. Please check if the contents in the DVD disc can be viewed with Explorer. If not, please reinstall Sonic UDF Reader as follows. * If you use Windows® Vista, you do not need to install UDF Reader. Insert the supplied CD-ROM in the computer's drive. When the installation screen appears, click [Exit] to close the screen. Right-click the [SONYPICTUTIL] icon in [My Computer], and select [Open] from the displayed menu. Open the [DIApp] folder, then the [UDFReader] folder, and double-click the [Setup.exe] icon. Installation of Sonic UDF Reader starts. Follow the on-screen message to complete the installation. * If the older version of UDF Reader is installed in your computer, the message to prompt you to uninstall the older version may appear. In this case, please uninstall it according to the message.

A3.

If you use a laptop computer, please turn off its power saving function. If a driver for a third-party USB streaming camera is installed, the problem may be resolved by uninstalling the driver. Please uninstall the packet-writing software(*)installed in your computer. (*) Software that lets you write the data on a disc by file through Explorer. If the destination disc is other than DVD-RW, please change it to DVD-RW and try again. Check <here> for information on the computer environment.

A2.

When using a computer which fully satisfies the system requirements, the time required for creating DVD-Video from HD videos is approximately several times longer than the total length of the videos to be burned. If the computer environment is insufficient, it may take even longer (3 to 5 times than the above). For example, if you create DVD-Video from 1~2-hour HD videos, it may take up to the whole night or day.

A1.	Please clickin the lower right portion of the window, select [Drive Settings], and check if the correct drive is selected.

A2.	It can be selected after logging in Facebook again with the procedure below. 1. Click in the [Facebook Upload] window. 2. Enter the login information and click [Login]. When the [Allow PMB] window opens, click [Allow Publishing]. 3. Click [Close].

A1.

There are following size/length limits when uploading a video from PMB to each service. - Photobucket: 80MB, 10 minutes - YouTube: 100MB, 10 minutes - Dailymotion: 100MB, 19 minutes - Facebook (Video): 100MB, 1 minute 59 seconds - Personal Space: 150MB, 20 minutes - Youku: 200MB, 5 minutes (Available in China) When the video reaches the maximum length, the remaining part of the video will not be uploaded. When the video reaches the maximum size before reaching the maximum length, the video is handled differently depending on the upload setting as follows. - With [Prioritize Image Quality]: The video will be shorter according to the size limit of the service. (The part exceeding the size limit will be cut.) - With [Prioritize Upload Speed]: The image quality of the video will be lowered according to the size limit of the service. (The video can be uploaded in full length.)