Before you contact our customer center to ask for any technical support for PlayMemories Home, please check and keep the following information ready at hand.
Version of PlayMemories Home
To check the version, start PlayMemories Home and select [About PlayMemories Home] in the [Help] menu. A window where the version is displayed opens.
OS and its version
To check the basic information of your computer, click [Start], right-click [Computer], then select [Properties]. To check more detailed information, select [Start] > [All Programs] > [Accessories] > [System Tools] > [System infromation].