Cannot import AVCHD / MPEG-2 movies.

Your camera needs to be authenticated.

Restart the computer.

Turn on the camera and change the MENU settings as follows.

[USB Connection] > [Mass Storage]
[USB Connection] > [Mass Storage]
[USB LUN Setting] > [Single]
[USB Connect Setting] > [Mass Storage]
[USB LUN Setting] > [Single]

Connect the camera to the computer using the USB cable.

When the message [Thank you for purchasing ***** (product name).] appears, click [OK].

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