SONY

Cloud service PlayMemories Online Support

“PlayMemories Online”

PlayMemories Online Content Download Tool

This tool lets you batch download image and movie files uploaded to the cloud.

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File name: downloadtool.msi
File size: 9.31 MB (9,768,960 bytes)
Operating Systems: Windows 10, Windows 11

File name: downloadtool.dmg
File size: 3.1MB (3,101,517 bytes)
Operating Systems: macOS 11, macOS 12, macOS 13

Setup procedure

Windows

  1. Run the downloaded file downloadtool.msi to install PlayMemories Online Content Download Tool.
  2. PlayMemories Online Content Download Tool starts automatically after installation finishes.
  3. Sign into your PlayMemories Online account.
  4. Confirm the destination where downloaded files will be saved, then click the Start Download button to begin the download.
    • If the download is taking too much time, you can pause it.
    • To resume a download that has been paused, launch PlayMemories Online Content Download Tool and click the Start Download button.
      The download resumes from the next un-downloaded file.
  5. When the download finishes, a message appears indicating that the process is complete.

Mac

  1. Double-click the downloaded file downloadtool.dmg.
  2. From the (disk image) window that opens, drag and drop the file PlayMemories Online Content Download Tool.zip to the desktop or another folder of your choice to copy it.
  3. Double-click the copied file PlayMemories Online Content Download Tool.zip to extract its contents.
  4. Double-click DownloadTool.app to launch the app.
  5. Sign into your PlayMemories Online account.
  6. Confirm the destination where downloaded files will be saved, then click the Start Download button to begin the download.
    • If the download is taking too much time, you can pause it.
    • To resume a download that has been paused, launch PlayMemories Online Content Download Tool and click the Start Download button.
      The download resumes from the next un-downloaded file.
  7. When the download finishes, a message appears indicating that the process is complete.