3. Image transfer icons

The processing associated with various icon statuses when importing from a camera (FTP transfer) is described below. These icons are not displayed when importing from an SD card or a smartphone.

Camera

Smartphone

Camera		Smartphone	Status and troubleshooting
Wi-Fi icon	FTP icon	Connection icon	Status and troubleshooting
Camera：Wi-Fi icon FTP icon
White	White	Green arrow	A flashing green arrow indicates image transfer in progress.
		White	Transfer is not possible unless an SD card is in the camera. Confirm that an SD card is inserted.
			RAW images are included in the images to transfer from the camera. On the camera, select MENU > (Network) > [FTP Transfer Func.], and set [RAW+J/H Transfer Target] to [JPEG & HEIF] (or [RAW+J Trans. Trgt.] to [JPEG Only]).
			On the camera, make sure the SSID shown in [FTP Transfer Func.] is the one you intended. If the camera is not connected to the intended SSID, open [Wi-Fi] or [Wi-Fi Settings] on the camera and set [Priority Connection] to [On] for the SSID to connect to. If the camera is connected to the intended SSID, see below and make sure the FTP settings are entered correctly. 2-2. Importing from a Camera
			The smartphone is not ready for transfer. When importing from a camera, tap (Import), select [Camera (Wi-Fi)], [Camera (Personal Hotspot)], or [Camera (Tethering)] to switch to FTP transfer standby.
		! (Error)	The smartphone is not ready for transfer. Use one of the following methods to configure settings on the iOS or Android device rather than in Visual Story. [Camera (Wi-Fi)] on iOS Turn on [Wi-Fi] in [Settings] on the iPhone or iPad. [Camera (Personal Hotspot)] on iOS Turn on [Allow Others to Join] in [Settings] → [Personal Hotspot] on the iPhone or iPad. Android Turn on [Wi-Fi] in [Settings] on the Android device.
Camera：Wi-Fi icon FTP icon
White	Orange	White	See below and make sure the FTP settings are entered correctly. 2-2. Importing from a Camera
			The camera may be connected to the wrong SSID. Open [Wi-Fi]/[Wi-Fi Settings] on the camera and set [Priority Connection] to [On] for the SSID to connect to. 2-2. Importing from a Camera
			The smartphone has no more storage space available. Ensure that mobile devices you will transfer images to have enough free space. If the device runs out of space, make more space available by deleting submitted projects, for example.
			The smartphone is not ready for transfer. When importing from a camera, tap (Import), select [Camera (Wi-Fi)], [Camera (Personal Hotspot)], or [Camera (Tethering)] to switch to FTP transfer standby.
		! (Error)	The smartphone is not ready for transfer. Use one of the following methods to configure settings on the iOS or Android device rather than in Visual Story. [Camera (Wi-Fi)] on iOS Turn on [Wi-Fi] in [Settings] on the iPhone or iPad. [Camera (Personal Hotspot)] on iOS Turn on [Allow Others to Join] in [Settings] → [Personal Hotspot] on the iPhone or iPad. Android Turn on [Wi-Fi] in [Settings] on the Android device.
Camera：Wi-Fi icon FTP icon
	Orange	White	The camera is not connected via Wi-Fi. Check the Wi-Fi settings on the camera in MENU → (Network) →[Wi-Fi]/[Wi-Fi Settings] → [Access Point Set.]. Setting [Priority Connection] to [On] on the camera makes it easier to establish a connection.
			The smartphone is not ready for transfer. When importing from a camera, tap (Import), select [Camera (Wi-Fi)], [Camera (Personal Hotspot)], or [Camera (Tethering)] to switch to FTP transfer standby.
			The camera is not connected via Wi-Fi. Check the Wi-Fi settings on the camera in MENU → (Network) → [Wi-Fi]/[Wi-Fi Settings] → [Access Point Set.]. Setting [Priority Connection] to [On] on the camera makes it easier to establish a connection.
		! (Error)	The smartphone is not ready for transfer. Use one of the following methods to configure settings on the iOS or Android device rather than in Visual Story. [Camera (Wi-Fi)] on iOS Turn on [Wi-Fi] in [Settings] on the iPhone or iPad. [Camera (Personal Hotspot)] on iOS Turn on [Allow Others to Join] in [Settings] → [Personal Hotspot] on the iPhone or iPad. Android Turn on [Wi-Fi] in [Settings] on the Android device.